Receivables Officer
Equitas Small Finance Ltd
Work from Office
Full Time
Min. 1 yearJob Description
Receivable Officer
| Home | ||||||
| Position : Receivables Officer (handling 31-60, 61-90 and 90+) Multiple Buckets | ||||||
| Key Result Area | ||||||
| Weightage 100 % | ||||||
| SNO. | OBJECTIVE | WEIGHTAGE | KEY PERFORMANCE INDICATOR | Annexure | ||
| 1 | Resolution in Fresh NPA | 30% | As per Annexture 1 | |||
| 2 | Arresting Flow forward from Current month NPA | 30% | As per Annexture 2 | |||
| 3 | Contact recording updation | 20% | As per Annexture 3 | |||
| 4 | To ensure collection of over due charges | 15% | As per Annexture 4 | |||
| 5 | Timely collection and deposition of payment | 5% | As per Annexture 5 | |||
| Annexure - 1- Fresh NPA Resolution % (12 month average or last 3 months average whichever is lower) | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Fresh NPA Resolution % in POS | <85% | 80%- 85% | 75% - 80% | 70%- 75% | >70% | |
| Annexure - 2 Current Month NPA (61 - 90) % (12 month average or last 3 months average whichever is lower) | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Current Month NPA Flow % in POS | <10.0% | 10% - 15% | 15% - 25.0% | 25% - 30% | >30% | |
| 92.5 | ||||||
| Annexure -3- Contact recording | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Contact recording | 90% | 80% | 75% | 60% | 50% | |
| Annexure - 4- Charges collection on live cases | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Charges collection | 120% | 100% | 90% | 80% | 70% | |
| Annexure - 5- Adherence to timelines - Depostion | ||||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) | |
| Timeliness of collections | same day | Within 24 hours | within 48 hrs | within 72 hrs | > 72 hrs | |
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