Receptionist /tele Caller MedRec Hospital - Jehanabad

Job description:

Job Title: Receptionist cum Telecaller

Location: MedRec Hospital

Job Summary:

We are looking for a Receptionist cum Telecaller for our hospital who has good communication skills and a polite manner to handle patients and phone calls efficiently.

Key Responsibilities:

• Greet patients and visitors in a polite and professional manner.
• Answer incoming calls and respond to patient inquiries.
• Schedule and confirm appointments with doctors.
• Maintain patient records and update details in the system/register.
• Handle billing inquiries and guide patients to the concerned department.
• Make outgoing calls to remind patients about appointments and follow-ups.
• Maintain cleanliness and organization at the reception desk.

Required Skills:

• Good communication skills (English preferred).
• Polite behavior and professional attitude.
• Basic computer knowledge (MS Word, Excel, or hospital software).
• Ability to handle multiple tasks and work under pressure.
• Good listening and problem-solving skills.

Qualification:

• Graduation preferred.
• Experience as receptionist or telecaller in hospital/clinic preferred (freshers can also apply).