Front Office Executive cum Admin

Position: Front Office cum Admin Executive

Company: Pinewood Resort, Karjat

Working Hours:

• Morning Shift: 9:00 AM to 1:00 PM
• Evening Shift: 6:00 PM to 11:30 PM

Key Responsibilities:

• Manage front desk operations and guest check-ins/check-outs
• Handle guest inquiries, bookings, and reservations
• Manage OTA bookings (Online Travel Agency platforms such as MakeMyTrip, Goibibo, Booking.com, etc.)
• Update room inventory, rates, and booking calendars across platforms
• Prepare bills, invoices, and daily financial records
• Coordinate with external CA/accounting professionals for financial documentation, compliance, and reporting
• Maintain administrative records and daily reports
• Coordinate with housekeeping and other departments
• Manage calls, emails, and customer service communication
• Support resort management with office administration tasks

Requirements:

• Good communication and interpersonal skills
• Basic computer knowledge (MS Office, emails, OTA extranets, billing software, booking systems)
• Professional appearance and guest-handling ability
• Previous hospitality/front office/admin experience preferred
• Knowledge of billing, documentation, and basic accounting coordination
• Ability to manage both operational and administrative duties efficiently

Location: Pinewood Resort, Karjat

Salary: Based on experience

For applications, please contact Pinewood Resort management directly.