Center Manager
OnsitegoFixed
₹40,000 - ₹70,000
Earning Potential
₹70,000
Fixed
₹40,000 - ₹70,000
Earning Potential
₹70,000
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
23 applicants
Benefits include: PF, Laptop, Health Insurance
Job Description
Job Summary:
We are seeking a dynamic and results-driven Center Manager to lead and oversee the operations of our After Sales Service Center.
Key Responsibilities:
- Manage end-to-end operations of the service center, ensuring efficiency and service quality.
- Lead, train, and motivate service staff, technicians, and support teams.
- Monitor service KPIs such as turnaround time (TAT), first-time fix rate, and customer satisfaction (CSAT).
- Ensure adherence to company policies, processes, and service standards.
- Handle escalated customer complaints and provide timely resolution.
- Maintain inventory of spare parts and coordinate with supply chain teams.
- Prepare and analyze performance reports and implement improvement plans.
- Drive revenue through service offerings, AMC (Annual Maintenance Contracts), and upselling.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 4 Jun 2026. For more details, download apna app and find Full Time jobs in Kochi . Through apna, you can find jobs in 64 cities across India. Join NOW!