Receptionist / Front Office Executive

JOB DESCRIPTION: RECEPTIONIST*

*Job Title:* Receptionist

*Location:* New Town, Kolkata

*Industry:* Pharmaceutical Export – Merchant Exporting

*Reports to:* General Manager

*Work Timings:* 10 AM to 6 PM, Monday to Friday, Week off – Saturday , Sunday]

*Role Objective:*

To serve as the first point of contact for the company, manage the front desk, ensure smooth communication,

handle couriers & visitors, and support daily admin operations. You will help create a professional first impression

for all clients, vendors, and visitors.

Mani Casadona, Room No 27 & 31, Unit 12W2, 12th Floor, Street No 372, Action Area IIF/04, New Town, Kolkata

700161, West Bengal, India Phone: +91-33-45053342. Corporate Identity Number: U51909WB2022PTC258968

*Key Responsibilities:*

*1. Front Desk & Visitor Management*

- Welcome and assist all visitors, clients, vendors, and guests professionally.

- Maintain reception area clean, organized, and presentable.

- Maintain Visitor Register and Office Log Book with accurate entries.

- Ensure confidentiality of company and visitor information.

*2. Communication*

- Handle incoming/outgoing calls, transfer to concerned departments, take accurate messages.

- Coordinate with internal departments and external parties via phone/email.

*3. Courier, Mail & Material Handling*

- Manage all incoming/outgoing couriers, parcels, documents.

- Record courier details in Courier Register and ensure timely handover with acknowledgment.

- Receive purchased materials, verify delivery documents, coordinate with Purchase & Stores.

- Handle inward/outward mail and official correspondence.

*4. Admin Support*

- Maintain Courier, Visitor, and other reception logbooks.

- Support HR & Administration with day-to-day tasks.

- Assist in tracking office assets received at reception.

- Perform other admin duties as assigned by managem

Skills Required:*

- Excellent communication in *English, Hindi, and Bengali* – written + spoken.

- Pleasant personality, Good looking professional grooming, and positive attitude.

- Basic computer skills: MS Word, Excel, E- Mail, data entry.

- Strong interpersonal skills, multitasking ability, and attention to detail.

- Discretion and ability to handle confidential information.

*Experience:*

- *6 Month – 2 years* experience as Receptionist / Front Office Executive preferred.