Call Quality Analyst

Teleminds Infotech
Salt Lake City, Kolkata/Calcutta
₹14,000 - ₹18,000 monthly

Fixed

₹14,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

18 applicants

18 applicants

Benefits include: PF, Travel Allowance (TA), ESI (ESIC), One-way cab

Benefits include: PF, Travel Allowance (TA), ESI (ESIC), One-way cab

Job Description

Company name - Teleminds Infotech Pvt Ltd.


Position : Quality Analyst


Shift Timings - 3:00pm to 12:00 am (Monday to Saturday)


Week offs - Sunday


Salary offered - 13500 to 18000 (Gross)



Responsibilities:

  1. Listen to call recordings and audit the calls
  2. Make Excel report based on that.
  3. should be good in English



Fluency in English is MUST for the candidates.


Both Fresher and Experience in Domestic BPO can apply


Candidate should be class 12 pass out


Age should be within 20 to 30yrs


Interested candidates please call (HR Priyadarshini 9123761574)

We are only taking immediate interviews as it is fast filling position.

Job role

Work location
Work locationSalt Lake sector 5, Street Number 25, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
Skillsbpo, Blended process, Domestic BPO, Chat quality control, Call analysis, Voice modulation, Call recording, Call monitoring, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit20 - 40 years
Gender
GenderMale

About company

Name
NameTeleminds Infotech
Address
AddressSalt Lake sector 5, Street Number 25, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Job posted by Teleminds Infotech

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You can expect a minimum salary of 14,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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