Client Success Associate
Kotak Life InsuranceFixed
₹17,400 - ₹30,000
Average Incentives*
₹15,000
Earning Potential
₹45,000
Fixed
₹17,400 - ₹30,000
Average Incentives
₹15,000
Earning Potential
₹45,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 96% candidates in last 13 days
52 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), Accommodation
Job Description
Job Type: Full-time ⏰
About Us
At [Your Company Name], we are passionate about delivering exceptional service and ensuring our clients have an amazing experience with our products. As a fast-growing company, we are looking for a Client Success Executive to join our team and help us elevate our client relationships to the next level! 🚀
- Key Responsibilities 🔑Client Onboarding: Welcome and guide new clients through the onboarding process to ensure they’re set up for success. 👋
- Relationship Building: Build and maintain long-term, trusted relationships with clients by understanding their needs and goals. 🤝
- Product Training: Provide training and support to clients on our products and services to help them maximize their usage. 📚
- Issue Resolution: Address client inquiries, troubleshoot issues, and work with the team to provide timely solutions. 🛠️
- Feedback Loop: Gather client feedback to help improve our products, services, and overall client experience. 📈
- Reporting & Analytics: Regularly monitor client performance and provide insights to help them achieve their desired outcomes. 📊
- Upsell & Cross-sell: Identify opportunities for upselling or cross-selling based on client needs and growth potential. 💡
- Qualifications 📑Experience: Minimum of 2 years in a client-facing role, preferably in client success, account management, or customer service. 💼
- Communication: Excellent verbal and written communication skills—ability to explain complex ideas simply. 🗣️
- Problem-Solving: Strong troubleshooting and critical-thinking skills. 🧠
- Customer-Focused: A passion for delivering outstanding customer service and making clients feel valued. 💖
- Tech-Savvy: Comfortable using CRM tools and other client success software. 💻
- Team Player: Able to collaborate effectively with internal teams to meet client needs. 🤗
- What We Offer 🎁Competitive salary 💸
- Health & wellness benefits 🏥
- Learning & development opportunities 📚
- A positive and inclusive work culture 🌟
- Flexible work environment 🏡
- Exciting team-building events 🎉
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
No work-related deposit needs to be made during your employment with the company.
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