Customer Service Executive – Exciting Career Opportunity
Red Hibiscus Info SolutionsFixed
₹21,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹21,000 - ₹23,000
Earning Potential
₹23,000
Job highlights
Urgently hiring
4 applicants
Benefits include: PF, ESI (ESIC), One-way cab
Job Description
CTC: 21,000 22,000 per month
Shift: 24x7 Rotational Shifts (9 Hours)
Cab Facility: One-side cab support during odd hours
Weekly Off: 1 Rotational Off per Week
If you have customer service experience, strong communication skills, and a passion for helping customers, apply now / Whatsapp your CV on 9547724222
Eligibility Criteria
Minimum 6 months of customer service experience (on paper mandatory)
Good communication skills in English and Hindi
Minimum qualification: 10+2 or above
Comfortable working in rotational shifts
Immediate joiners preferred
Assessment Criteria
- Versant Score 4: CTC 21,000
- Versant Score 5: CTC 22,000
Key Responsibilities
- Handle customer queries and provide timely resolutions.
- Assist customers with concerns related to:
- Wrong items received
- Delayed deliveries
- Damaged products
- Refunds and replacements
- Order status and general inquiries
- Ensure high levels of customer satisfaction through professional and empathetic interactions.
- Maintain accurate records of customer interactions and resolutions.
- Follow company processes and quality standards while addressing customer concerns.
Why Join Us?
Competitive salary package
Opportunity to work with a leading customer support team
Cab facility during odd working hours
Career growth and development opportunities
Supportive and professional work environment
Job role
Job requirements
About company
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Guddu ConsultancyYou can expect a minimum salary of 21,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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