Red Hibiscus Info Solutions

Minimum 6 Months Exp. || Customer Service Executive ||Domestic Process

Red Hibiscus Info Solutions
Salt Lake City, Kolkata/Calcutta
₹17,000 - ₹22,000 monthly

Fixed

₹17,000 - ₹22,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

9 applicants

9 applicants

Benefits include:  PF, ESI (ESIC), 5 working days

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

CTC: 21,000- 22,000 per month

Shift: 24x7 Rotational Shifts (9 Hours)

Cab Facility: One-side cab support during odd hours

Weekly Off: 1 Rotational Off per Week


If you have customer service experience, strong communication skills, and a passion for helping customers, apply now


Eligibility Criteria

Minimum 6 months of customer service experience (on paper mandatory)

Good communication skills in English and Hindi

Minimum qualification: 10+2 or above

Comfortable working in rotational shifts

Immediate joiners preferred


Assessment Criteria


  • Versant Score 4: CTC 21,000
  • Versant Score 5: CTC 22,000



Key Responsibilities


  • Handle customer queries and provide timely resolutions.
  • Assist customers with concerns related to:

  • Wrong items received
  • Delayed deliveries
  • Damaged products
  • Refunds and replacements
  • Order status and general inquiries
  • Ensure high levels of customer satisfaction through professional and empathetic interactions.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow company processes and quality standards while addressing customer concerns.


Why Join Us?

Competitive salary package

Opportunity to work with a leading customer support team

Cab facility during odd working hours

Career growth and development opportunities

Supportive and professional work environment

Job role

Work location
Work locationSector V, Salt Lake City, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsCustomer service, Telecalling - Customer Service, Domestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

About company

Name
NameRed Hibiscus Info Solutions
Address
AddressSector V, Salt Lake City, Kolkata, West Bengal, India
Job posted by Red Hibiscus Info Solutions

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You can expect a minimum salary of 17,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 Jul 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!