Office Assistant

Office Assistant Job Description

Job Title: Office Assistant

Department: Administration / Operations

Reports To: Office Manager

Job Summary

Office Assistant will be responsible for supporting day-to-day office operations, handling document movement, assisting with administrative tasks, maintaining records, and updating information using basic computer applications. The role requires a responsible, organized, and proactive individual capable of managing office errands and coordinating online order-related activities.

Key Responsibilities

1. Office Support

• Deliver and collect documents, files, and correspondence within and outside the office as required.
• Assist in filing, photocopying, scanning, printing, and maintaining office records.
• Support administrative staff with routine office tasks.

2. Computer & Data Management

• Update and maintain records in Excel, Word, or company software.
• Enter data accurately and maintain digital files.
• Prepare basic reports and update information as instructed.
• Handle email communication related to assigned tasks.

3. E-Commerce & Order Management

• Manage and monitor Amazon and other online marketplace orders.
• Track order status, deliveries, returns, and customer communications.
• Coordinate with suppliers and logistics partners regarding dispatches and deliveries.
• Maintain records of online sales and inventory updates.

4. Inventory & Material Management

• Maintain records of office supplies, materials, and inventory.
• Assist in receiving, checking, and dispatching materials.
• Coordinate with vendors for deliveries and collections.

5. Outdoor Official Work

• Visit banks, courier offices, government offices, vendors, and clients as directed.
• Handle document submissions, collections, and other official errands.

6. Coordination & Communication

• Coordinate with internal teams and vendors for operational requirements.
• Answer basic phone inquiries and relay messages when required.
• Assist visitors and guide them to the concerned personnel.

7. General Responsibilities

• Ensure timely completion of assigned tasks.
• Maintain confidentiality of company information and records.
• Follow company policies and operational procedures.
• Perform any other duties assigned by management.

Required Skills & Qualifications

• Minimum Higher Secondary (12th Pass) preferred.
• Basic computer knowledge including:
• Microsoft Excel
• Microsoft Word
• Email Handling
• Internet Browsing
• Online Order Management
• Ability to maintain records and prepare simple reports.
• Good communication and organizational skills.
• Honest, punctual, and reliable.

Experience

• 1–3 years of experience in office assistance, administration, or e-commerce support preferred.
• Experience handling Amazon Seller Account operations will be an added advantage.

Working Conditions

• Full-time position.
• Requires both office-based work and occasional local travel for official duties.

Salary: 10k – 12K