Quality Control Supervisor

Job Summary

The QC Supervisor is responsible for supervising quality control activities, ensuring that products meet established quality standards, customer specifications, and regulatory requirements. The role involves managing QC staff, monitoring inspections and testing, investigating quality issues, and implementing corrective actions.

Key Responsibilities

Supervise and coordinate daily activities of QC inspectors and technicians.

Ensure incoming materials, in-process products, and finished goods are inspected according to quality standards.

Review and approve inspection reports and quality documentation.

Monitor production processes to identify and prevent quality issues.

Investigate customer complaints, product defects, and non-conformities.

Conduct root cause analysis and implement corrective and preventive actions (CAPA).

Maintain quality records and prepare quality performance reports.

Ensure compliance with company policies, customer requirements, and applicable standards (e.g., ISO 9001).

Train and mentor QC team members on inspection procedures and quality standards.

Coordinate with production, engineering, and supply chain teams to improve product quality.

Participate in internal and external audits.