Telecaller

ACE Incorporated

New Alipur, Kolkata/Calcutta

₹9,000 - ₹17,000 monthly*

Fixed

9000 - ₹15000

Average Incentives*

2,000

Earning Potential

17,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 23 Dec 2025 - 06 Jan 2026 | Time: 11.00 am - 03.00 pm...See details

19 applicants

Job Description

We are seeking a confident and professional Debt Collection Telecaller to contact customers with outstanding payments, negotiate repayment plans, and ensure timely recovery of dues while maintaining positive customer relationships. The ideal candidate will have strong communication skills, persistence, and a professional approach to handling sensitive financial matters.


Key Responsibilities

  • Make outbound calls to customers with overdue accounts to collect payments
  • Explain outstanding balances, payment terms, and repayment options clearly
  • Negotiate payment plans in accordance with company policies
  • Follow up on promises to pay and maintain accurate call records
  • Update customer information and payment details in the system
  • Handle customer objections and disputes professionally and calmly
  • Ensure compliance with legal, regulatory, and company collection guidelines
  • Meet or exceed daily and monthly collection targets
  • Escalate unresolved cases to supervisors when required

Job role

Work location

16/8B, SAHAPUR COLONY NEW ALIPORE TRANGULAR PARK KOLKATA 70053 New Alipur, Kolkata/Calcutta

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Age limit

18 - 40 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

23 Dec 2025 - 06 Jan 2026

Time

11.00 am - 03.00 pm

Other instructions

BRING UPDATED CV WITH PHOTO

About company

Name

ACE Incorporated

Address

16/8B, SAHAPUR COLONY NEW ALIPORE TRANGULAR PARK KOLKATA 70053 New Alipur, Kolkata/Calcutta

Job posted by ACE Incorporated

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