Associate - L2/L3 Technical Support Specialist (Azure & Data Automation)

IN_Associate_L2_L2 Operations_Digital Integration_Adviosry_Kolkata

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Associate

Job Description & Summary

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.

Those in data and automation at PwC will focus on automating data internally using automation tools or software to streamline data-related processes within the organisation. Your work will involve automating data collection, data analysis, data visualisation, or any other tasks that involve handling and processing data.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:

We are looking for a talented L2/L3 Support Specialist with a robust technical foundation to join our team. The ideal candidate will combine technical expertise with excellent client-facing skills, playing a key role in delivering high-level support and enhancing process efficiency.

Job Position Title:

Associate

Responsibilities:

Technical Support: Deliver Level 2 and Level 3 support by tackling complex technical issues and ensuring swift resolution. Data Analysis: Perform detailed data analysis to pinpoint opportunities for process enhancement and performance optimization. Deployment and Configuration: Azure Infrastructure Documentation and Reporting: Accurately document processes, track performance metrics, and prepare comprehensive reports. Client Interaction: Leverage strong communication and client-facing skills to effectively engage with stakeholders and meet their needs. Collaboration: Collaborate effectively within a team setting, providing support for enterprise technical support, IT functions, or technical engineering.

Mandatory skill sets:

Proficiency in handling Azure Infrastructures and managed ETL related deployments. Experience with AAS is beneficial.

Preferred skill sets:

Certification in one is mandatory (AZ 104 / AZ 204)

Strong skills in documentation and reporting.

A team player with the flexibility to work in rotational shifts and on weekends.

Years of experience required:

2+yrs

Education qualification:

Bachelor's degree in Computer Science, IT, or a related field.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of EngineeringDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Atomic Absorption Spectroscopy (AAS), Microsoft Azure

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Alteryx (Automation Platform), Automation, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation System Efficiency, Business Analysis, Business Performance Management, Business Process Automation (BPA), Business Transformation, C++ Programming Language, Communication, Configuration Management (CM), Continuous Process Improvement, Daily Scrum, Data Analytics, Data Architecture, Data-Driven Insights, Data Ingestion, Data Reporting, Data Transformation {+ 29 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date