ServiceNow Platform Support Engineer

TechOps-DE-SNOW-Support-Staff

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

 

 

Career FamilyServiceNow Platform Support

Role TypeJr. Support

The opportunity

• ServiceNow Platform administrator (Senior)
• Expected joining date Immediate
• Experience: 1.5 to 3 years’ experience

 

Your key responsibilities

• ServiceNow Platform administration and maintenance activities
• Incident Management, Change and Problem Management.
• Understand new ServiceNow features and unused module functionality.
• Investigate technical solutions and troubleshooting of ServiceNow platform related issues,

 

Skills and attributes for success

• Minimum 2-3 years of JavaScript experience including usage AngularJS frameworks.
• Hands-on experience on the below ServiceNow modules (Recommended):
  • Must Have: ITSM, Service Portal, Custom Applications, ITIL Foundation
  • Good to have: HRSD, ITOM, Discovery, IRM, SecOps
• ServiceNow Certified Systems Administrator
• Certified Application Developer Certification           
• Have excellent oral and written communication skills (English)
• Excellent business communication skills
• Education in Information Technology or equivalent working experience
• Willing to work in shifts and on-call support.

 

To qualify for the role, you must have.

Strong in following technologies (minimum 2–3-year hands on experience on the below mentioned tech stack).

• Java, Java Script, Angular JS
• RESTful Webservices
• Angular JS
• HTML, CSS, SOAP, REST

 

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 

 

EY | Building a better working world 

 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

 
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  

Experience Level

Senior Level