Kotak Mahindra Bank Limited

Premier Relationship Manager-Digital Banking

Kotak Mahindra Bank Limited
Lucknow
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Premier Relationship Manager-Digital Banking Kotak 811-Sales

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consultative approach to relationship management. Acquire new HNI customers and expand existing relationships for liabilities. Source new customers through individual efforts and acquisition channels. Cross-sell bank products to mapped branch customers to enhance wallet share. Inform clients about new products and enhancements to deepen engagement. Plan and execute special sales initiatives and client events to drive business. Coordinate with group companies to offer integrated financial solutions. Maintain complete relationship records for all assigned customer accounts. Track and resolve customer complaints and queries within defined turnaround times. Ensure consistent customer satisfaction and service excellence. Meet defined sales and relationship management targets.

Experience Level

Mid Level

Job role

Work location
Work locationLucknow, Uttar Pradesh, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryLife Insurance
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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