Telecaller

UrjaCart is a fast-growing solar solutions company focused on providing high-quality solar panels and energy solutions across residential, commercial, and industrial sectors. We aim to promote clean energy adoption and help customers reduce electricity costs.

Key Responsibilities:1. Outbound Calling:

• Call potential customers from provided data
• Generate leads for solar installation projects

2. Customer Interaction:

• Explain solar products, pricing, ROI, and government subsidies
• Understand customer needs and suggest suitable solutions

3. Lead Management:

• Maintain customer records in CRM/Excel
• Follow up with prospects regularly

4. Sales Coordination:

• Schedule site visits/meetings for field sales team
• Coordinate with internal teams for smooth conversion

5. Target Achievement:

• Achieve daily/weekly/monthly calling and lead targets
• B2C Responsibilities (Residential Segment):Engage with homeowners for rooftop solar solutions
• Educate customers on electricity savings and long-term benefits
• B2B Responsibilities (Commercial/Industrial Segment):Connect with businesses, factories, and institutions
• Pitch large-scale solar solutions and cost-saving advantages
• Required Skills:Good communication skills (Hindi & basic English)
• Strong convincing and negotiation ability
• Basic knowledge of MS Excel/CRM
• Ability to handle objections and follow-up effectively
• Preferred Skills:Experience in telecalling, sales, or customer support
• Knowledge of solar industry (added advantage) 

Compensation & Benefits

·      Salary: upto CTC ₹2,50,000 per annum (2.5 LPA)

·      Incentives: Performance-based incentives applicable

·      Statutory Benefits: PF, ESI & Gratuity as per applicable laws

·      Medical Insurance: Health insurance coverage of ₹5,00,000