Lead Generation Executive

Role Overview 

We are seeking a proactive and detail-oriented Sales Coordinator to support our sales operations within a fast-paced IT services environment. The role requires strong coordination skills, disciplined follow-ups, and the ability to manage sales data effectively. The selected candidate will work closely with management and play a critical role in driving sales efficiency and customer engagement. 

Key Responsibilities 

Sales Coordination & Lead Management 

• Handle inbound and outbound leads, ensuring timely follow-ups 
• Maintain and update lead status in CRM systems (Zoho or similar) 
• Coordinate with the sales team to track conversions and pipeline movement 

Sales Reporting & MIS 

• Prepare daily, weekly, and monthly sales reports 
• Maintain accurate MIS records for leads, conversions, and revenue tracking 
• Analyze data to support management decision-making 

CRM Management 

• Ensure all customer interactions are properly logged in CRM 
• Maintain database hygiene and update client records regularly 
• Generate reports and insights from CRM tools 

Digital Marketing 

• Assist in executing basic marketing activities (email campaigns, WhatsApp outreach, etc.) 
• Coordinate with internal teams for promotional initiatives 
• Support lead generation activities 

Required Skills & Qualifications 

• Graduate in any discipline (preferred) 
• Good knowledge of MS Excel (basic formulas, data handling) 
• Familiarity with CRM tools (Zoho preferred) 
• Strong communication skills in English 
• Basic understanding of sales processes 

Key Competencies 

• Strong follow-up and coordination skills 
• Attention to detail and data accuracy 
• Ability to work directly with senior management 
• Time management and multitasking ability 
• Positive attitude and willingness to learn 

What Success Looks Like (KPIs) 

• Timely and consistent lead follow-ups 
• Accuracy and completeness of MIS reports 
• CRM data hygiene and reporting efficiency 
• Contribution to lead conversion and pipeline growth 
• Effective coordination with management and sales team 

Why Join Us 

• Opportunity to work closely with leadership 
• Exposure to end-to-end sales operations 
• Growth-oriented role within an IT services startup 
• Learning-driven and performance-focused environment 
• Opportunity to work on international market.