Sales Executive

Job Summary:

The Sales Executive will be responsible for welcoming customers, understanding their jewellery needs, and providing personalized assistance to ensure a delightful shopping experience. The role requires strong communication, product knowledge, and sales skills to achieve individual and showroom sales targets while maintaining high standards of customer service.

---

Key Responsibilities:

Greet and assist customers in a warm, professional, and courteous manner.

Understand customer preferences and recommend suitable jewellery designs.

Explain product features such as purity, weight, craftsmanship, pricing, and offers.

Handle customer queries and resolve complaints promptly.

Achieve individual and showroom sales targets.

Build long-term customer relationships through follow-ups and personalized service.

Maintain product display, showroom cleanliness, and overall presentation standards.

Process billing, handle cash/UPI/card transactions, and issue invoices accurately.

Stay updated on jewellery trends, new collections, and promotional campaigns.

Maintain records of customer interactions, orders, and sales reports.

Coordinate with the showroom team to ensure smooth operations.

---

Qualifications & Skills Required:

Minimum qualification: Graduate (Preferred in Commerce/Business).

Prior experience in jewellery retail sales is an advantage.

Good communication and interpersonal skills (Hindi, English, and local language).

Pleasant personality, grooming, and customer-oriented approach.

Basic knowledge of computer billing systems (POS).

Negotiation and persuasive selling skills.

Ability to work under pressure and meet sales targets.

---

Work Environment:

Showroom-based role with customer-facing interactions.

Requires standing for long hours.

Weekend and festival working expected (with weekly off).

---

Salary & Benefits:

Competitive salary with performance-based incentives.

Staff discounts on purchases.

Training and growth opportunities in retail jewellery sales.