Customer Support Executive
Microdegree EducationFixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
10 applicants
Job Description
Designation: Customer Support Executive (Male Candidate only)
Location: Bejai Mangalore
Working Timings: 1pm -10pm
Salary: 15,000-30,000
MicroDegree is an online education company based out of Mangalore. We create cutting- edge online courses in local languages for working professionals in Cloud Computing, Data Sciences, Software Engineering, and Development. Some of our successful programs, such as Amazon Web Services, Cloud Computing, Data Science, Machine Learning & AI, etc., intake a few thousand students yearly.
Job description:
We are looking for Customer Support Executive. You will be the front-line representative responsible for delivering exceptional customer service and support to our clients. Serving as the primary point of contact, you will handle customer inquiries, resolve issues, and guarantee their overall satisfaction.
Primary Responsibilities:
- Prompt Customer Response: Respond to customer inquiries through phone, email, and live chat promptly and professionally.
- Product Knowledge: Provide accurate information about our products and services to assist customers in making informed decisions.
- Order Management: Aid customers in placing orders, tracking shipments, and resolving any order-related issues they may encounter.
- Complaint Resolution: Address customer complaints effectively and offer suitable solutions to ensure their satisfaction.
- Documentation: Maintain a high level of product knowledge to effectively address customer inquiries and concerns.
- Documentation: Create and manage Excel reports and documents as required for smooth operations.
- Communication: Handle both inbound and outbound calls from customers.
These responsibilities are critical to maintaining excellent customer support and ensuring a positive customer experience.
Required Skills:
- 0-2years experience in customer support in any industry
- Must Know Kannada(Fluent Kannada)
- Good communication
- Google sheet/Excel sheet/Basic technical skill
*Benefits:
- Health insurance
- Provident Fund
- High Growth
About:
Our vision is to empower learners from Tier 2,3 cities achieve high paying IT jobs by providing technology ready courses in Kannada. We are the fastest growing startup in Karnataka. We have been recognized by Govt. of Karnataka.
Website: www.microdegree.work
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mangalore to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mangalore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 30 May 2026. For more details, download apna app and find Full Time jobs in Mangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!