Teleperformance

Customer Care Executive

Teleperformance
Mohali
₹24,000 - ₹28,000 monthly*

Fixed

₹24,000 - ₹26,000

Average Incentives*

₹2,000

Earning Potential

₹28,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

4 applicants

4 applicants

Job Description

We’re Hiring for Customer Support Executive – International Chat Process | Mohali


🌍💬Ready to work with global customers and build a career in the international BPO industry? We’re looking for confident communicators with excellent English skills and customer support experience.


📍 Location: Mohali

🗓️ Joining Date: Immediate

🛠️ Process: International Chat Support

Salary: Upto 3.9 + Incentives



Eligibility:


Graduate Freshers & Experience are welcome to apply


Job Overview:

As part of our team, you will be responsible for:

• Handling customer queries and complaints for a renowned technology company.

• Providing transaction handling services with high problem-solving efficiency.

• Identifying customer needs and upselling relevant products and services such as domains, hosting, website security, and email solutions.

• Maintaining accuracy and demonstrating strong numerical ability.

• Delivering high-quality results that meet productivity and sales targets.

• Handling challenging customer situations with patience and composure.

• Following quality standards and implementing company guidelines accurately.

• Multitasking and making fast, independent decisions in a dynamic environment.


Work Schedule:

• 5 days working, rotational shifts

• 9 hours Shift

• Open to working in a 24×7 operational environment


We look forward to your participation and are excited to explore your potential contribution to our team.

Work Schedule:

  • 5 days working
  • Open to work in a 24×7 environment


📢 Interested candidates can share their details here:

📧 Email: Diksha.Saxena@teleperformance.com

Note- In subject line please mention "Resume for Upselling"

Job role

Work location
Work locationMohali, Punjab, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationPost Graduate
Skills
SkillsInternational calling, Blended process, International BPO, Non-Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameTeleperformance
Address
AddressMohali, Punjab, India
Job posted by Teleperformance

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You can expect a minimum salary of 24,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Post Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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