Customer Care Executive

We’re Hiring for Customer Support Executive – International Chat Process | Mohali

🌍💬Ready to work with global customers and build a career in the international BPO industry? We’re looking for confident communicators with excellent English skills and customer support experience.

📍 Location: Mohali

🗓️ Joining Date: Immediate

🛠️ Process: International Chat Support

Salary: Upto 3.9 + Incentives

Eligibility:

Graduate Freshers & Experience are welcome to apply

Job Overview:

As part of our team, you will be responsible for:

• Handling customer queries and complaints for a renowned technology company.

• Providing transaction handling services with high problem-solving efficiency.

• Identifying customer needs and upselling relevant products and services such as domains, hosting, website security, and email solutions.

• Maintaining accuracy and demonstrating strong numerical ability.

• Delivering high-quality results that meet productivity and sales targets.

• Handling challenging customer situations with patience and composure.

• Following quality standards and implementing company guidelines accurately.

• Multitasking and making fast, independent decisions in a dynamic environment.

Work Schedule:

• 5 days working, rotational shifts

• 9 hours Shift

• Open to working in a 24×7 operational environment

We look forward to your participation and are excited to explore your potential contribution to our team.

Work Schedule:

• 5 days working
• Open to work in a 24×7 environment

📢 Interested candidates can share their details here:

📧 Email: Diksha.Saxena@teleperformance.com

Note- In subject line please mention "Resume for Upselling"