Associate Sales Manager - Hospitality & Institutions

New Customer Development:65%

• Identify pipeline of leads / customers in the hotels, offices, cafes / restaurants segment that fit Cohoma Coffee's profile (Pan-India) and ensure conversion
• Outreachandmeetingswithclientstounderstandneedsanddeliveranappropriate, tailored, commercial solutions (coffee, equipment, and experiences)
• Conduct demos as required.
• Buildinstitutional,long-termsupplypartnerships.

Customer Retention: 35%

• Ensuring clients on-boarded convert to contractual long-term customers by ensuring 100% customer satisfaction.
• Expanding customer portfolio by adding products and service lines.
• Building Cohoma Coffee's presence in customer locations via appropriate co-branding and other visual merchandizing solutions.

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KEY QUALIFICATIONS REQUIRED:

• Min 5 Years’ relevant experience in café and hospitality sales (required)
• Coffee industry experience (preferred)
• Working knowledge of coffee including operation of semi-automatic coffee machines (preferred)
• Strong communication and conversational skills (interpersonal skills) + structured written communication (email) (required)
• Proven track record of sales / target achievement in acquiring and retaining new customers (required)
• Strong knowledge of MS Excel and MS PowerPoint
• Analytical, logical thinker
• Willingness to travel