Customer Care Executive
Workstrive Technologies Private LimitedFixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Benefits include: PF, Health Insurance
Job Description
Hiring: Customer Support
Location: Thane, Maharashtra
Experience: 0–3 Years
Qualification: Any Graduate
Salary Range - 2.16 LPA to 3 LPA
About the Role
Are you someone who enjoys helping customers and solving problems? We are looking for enthusiastic and customer-focused professionals to join our growing team as a Customer Support Representative
Whether you're a fresher looking to start your career or an experienced customer service professional, this opportunity offers excellent learning, career growth, and a positive work environment.
Key Responsibilities
- Handle customer calls and resolve queries professionally.
- Assist customers with rewards, cashback offers, promotions, and loyalty programs.
- Provide information regarding campaign participation and reward status.
- Support customers facing technical issues related to SMS, QR codes, websites, or mobile applications
- Maintain accurate records of customer interactions.
- Verify customer documents and invoices as per company guidelines.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
What We're Looking For
->Good communication skills in English and any regional language
->Customer-friendly attitude
->Basic computer knowledge
->Strong attention to detail
->Freshers are welcome to apply
If you have a passion for customer service and want to build a rewarding career, we'd love to hear from you.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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