Euphoriya Hospitality Private Limited

Franchise Relationship Manager

Euphoriya Hospitality Private Limited
Lower Parel, Mumbai/Bombay
₹15,000 - ₹21,000 monthly*

Fixed

₹15,000 - ₹20,000

Average Incentives*

₹1,000

Earning Potential

₹21,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

2 applicants

2 applicants

Benefits include:  PF, Travel Allowance (TA), Petrol Allowance, ESI (ESIC)

Benefits include: PF, Travel Allowance (TA), Petrol Allowance, ESI (ESIC)

Job Description

  • 1. Franchise Support & CoordinationAct as the primary point of contact for all franchisees, assisting them with day-to-day operational queries.
  • Coordinate onboarding and opening of new franchise outlets, including documentation, training, and pre-opening support.
  • Maintain regular communication with franchisees to ensure alignment with company policies, procedures, and standards.
  • 2. Operations & ComplianceAssist in monitoring and evaluating the performance of franchise outlets.
  • Ensure franchise partners comply with brand guidelines, operational SOPs, food safety, and hygiene standards.
  • Coordinate regular audits and follow up on corrective actions where needed.
  • 3. Training & DevelopmentSchedule and support training programs for franchise staff during pre-opening and ongoing operations.
  • Liaise with the training department to ensure consistent delivery of content across all locations.
  • 4. Reporting & DocumentationCollect, consolidate, and analyze franchise performance data (sales, feedback, inventory, etc.).
  • Prepare and maintain reports for internal stakeholders to track franchise performance and compliance.
  • 5. Marketing & PromotionsCoordinate execution of local marketing initiatives and brand campaigns at franchise locations.
  • Ensure promotional materials are distributed and used correctly.
  • 6. Expansion & Development SupportAssist the Franchise Development team in site evaluation, feasibility studies, and franchisee assessments.
  • Support franchise discovery days, meetings, and presentations.
  • Key Skills & Competencies:Strong interpersonal and communication skills
  • Excellent organizational and multitasking ability
  • Basic knowledge of QSR operations and standards
  • Ability to manage multiple stakeholders
  • Proficiency in MS Office (Excel, PowerPoint, Word)
  • Attention to detail and problem-solving attitude
  • Ability to travel as needed
  • Qualifications & Experience:Bachelor’s degree in Business Administration, Hospitality, or related field
  • 2–4 years of experience in a QSR or retail franchise environment
  • Prior experience in franchise coordination or operations preferred
  • What We Offer:A dynamic, fast-paced work environment
  • Opportunity to grow with a rapidly expanding brand
  • Training and development programs
  • Competitive salary and performance incentives

Job role

Work location
Work location99 Pancakes Office No. 3004, A - Wing, 30" Floor, Marathon Futurex, N.M. Joshi Marg, Lower Parel (East), Mumbai - 400 013 \ Lower Parel, Mumbai/Bombay
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsCustomer retention, Customer support, Telephonic support, Franchise sales, Franchise development, Customer relationship, Customer inquiries, Customer queries, Customer Query Resolution
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameEuphoriya Hospitality Private Limited
Address
Address99 Pancakes Office No. 3004, A - Wing, 30" Floor, Marathon Futurex, N.M. Joshi Marg, Lower Parel (East), Mumbai - 400 013 \ Lower Parel, Mumbai/Bombay
Job posted by Euphoriya Hospitality Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

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The last date to apply for this job is 27 May 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!