Warehouse Operations Manager

Job Title: Warehouse Operations Manager

Location: Bhiwandi, Thane, Maharashtra

Job Description:

We are seeking a highly organized, proactive, and quality-driven Warehouse Operations Manager to streamline day-to-day operations including warehouse management, procurement support, production coordination, packing supervision, logistics management, and back-office processes.

This role ensures that every hamper leaving TPIF represents our commitment to perfection, premium presentation, and seamless customer experience. The candidate will also oversee showroom coordination, support sales operations when required, and ensure strict quality control across all operational activities.

Why Join TPIF (The Perfect Impressions Factory)?

• Be part of a creative, dynamic, and fast-evolving gifting brand
• Work in an environment that values innovation, aesthetics, and flawless execution
• Play a key role in strengthening the operations behind premium curated hampers and gifting experience

Qualifications:

• Graduate in any discipline (Operations / Supply Chain preferred)
• 4–8 years of experience in operations, warehouse management, logistics, production, procurement, or e-commerce industry preferred

Key Responsibilities:

• Warehouse & Inventory Management:
• Manage daily warehouse operations with proper stock organization, cleanliness, and hygiene
• Monitor inventory levels, maintain stock records, and perform regular audits
• Ensure proper storage, labelling, and movement of products and packaging materials
• Coordinate with vendors for deliveries, quality checks, and material timelines
• Supervise inward and outward stock movement and maintain inventory accuracy

Procurement & Production Coordination:

• Assist in procurement activities including market visits for sourcing materials, packaging items, and operational requirements
• Coordinate with vendors and suppliers for timely material availability
• Support production planning and execution for hamper preparation and customized orders
• Ensure smooth coordination between procurement, warehouse, and production teams
• Order Execution, Packing & Quality Supervision
• Oversee the complete fulfilment process from order intake to final dispatch
• Lead and supervise the packing and gift-wrapping team to maintain TPIF quality standards
• Create daily production and packing schedules based on order priorities and timelines
• Conduct quality checks at every stage to ensure flawless output and premium presentation
• Support styling, hamper arrangement, and creative gift-wrapping activities whenever required
• Ensure all customized and corporate gifting orders are executed accurately and on time

Showroom & Sales Coordination:

• Oversee showroom operational activities and coordinate with showroom sales staff
• Ensure smooth communication between warehouse and showroom teams
• Support showroom staff during high operational requirements or urgent customer orders
• Monitor product presentation and stock availability for showroom requirements

Administration & Documentation:

• Cross-check and ensure employees maintain order sheets, GRNs, invoices, and dispatch documentation properly
• Coordinate with the accounts team for billing, vendor payments, and documentation
• Handle compliance files, vendor registrations, and organizational SOPs
• Prepare MIS reports for stock movement, order status, operational efficiency, and daily activities

Team Leadership & Process Management:

• Train, guide, and manage warehouse, packing, production, and admin staff
• Introduce process improvements to enhance speed, efficiency, and operational quality
• Maintain discipline, safety protocols, and workflow optimization within the warehouse and operational areas
• Ensure smooth coordination across departments for timely execution of tasks

Logistics & Delivery Coordination:

• Coordinate with courier partners and internal delivery teams for smooth dispatch operations
• Plan efficient dispatch routes, especially for bulk and corporate gifting orders
• Track shipments and proactively resolve delays or delivery-related issues
• Travel between showroom, warehouse, vendors, and market locations for operational coordination whenever required

Skills & Competencies Required:

• Strong organizational and planning skills
• Experience in warehouse, operations, logistics, production, procurement, or e-commerce preferred
• Ability to manage teams with a positive and solution-oriented approach
• Excellent communication and basic computer proficiency (Excel/Google Sheets)
• Strong attention to detail and commitment to TPIF’s premium quality standards
• Ability to work in a fast-paced, deadline-driven environment
• Good coordination and multitasking abilities

Job Types: Full-time, Permanent

Benefits:

Paid sick time

Paid time off

Ability to Commute/Relocate:

Bhiwandi, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

Operations Management: 4+ years (Required)

Languages:

English (Required)

Marathi (Required)

Hindi (Required)

Vehicle Requirement: 2-wheeler (Bike) required

Willingness to Travel: 25% (Required)

Work Location: In person