Ciel Hr

Front Office Executive

Ciel Hr
Borivali East, Mumbai/Bombay
₹20,000 - ₹32,000 monthly

Fixed

₹20,000 - ₹32,000

Earning Potential

₹32,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

16 applicants

16 applicants

Benefits include:  PF, Health Insurance

Benefits include: PF, Health Insurance

Job Description

Customer Interactions: You will be the first point of contact for customers, responding to their inquiries through various channels like tickets, email, and chat.

Issue Resolution: Handle and resolve customer complaints or escalations in a professional and timely manner.

Collaboration: Work with internal teams to resolve issues and ensure customer needs are met.

Task Management: Manage multiple priorities effectively, ensuring that tasks are completed within deadlines.

Performance Metrics: Consistently meet or exceed service level agreements (SLAs), customer satisfaction scores, and other performance indicators.

Learning and Adaptation: Stay up to date with new tools, technologies, and process changes, and adapt quickly to these changes.

Job role

Work location
Work locationBorivali East, Mumbai, Maharashtra, India
Department
DepartmentRestaurant / Hospitality / Tourism
Role / Category
Role / CategoryFront Office & Guest Services
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsFront desk, Guest satisfaction, Guest relations, Verbal communication, Guest relationship management
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameCiel Hr
Address
AddressBorivali East, Mumbai, Maharashtra, India
Job posted by Ciel Hr

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You can expect a minimum salary of 20,000 INR and can go up to 32,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 26 Jun 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!