Gym Front Desk Re

Job Title: Front Desk Receptionist (Gym)

Location: MYC FITNESS, Kandivali West

Job Type: Full-Time

Job Overview

We are looking for a smart, presentable, and customer-focused Front Desk Receptionist to manage the reception area and handle all member interactions. The role involves managing inquiries, converting walk-ins into memberships, and ensuring a smooth front desk operation.

Key Responsibilities

Front Desk Management

• Greet and welcome members and visitors professionally

• Handle incoming calls, WhatsApp inquiries, and walk-ins

• Maintain attendance records and member check-ins

Sales & Memberships

• Explain membership plans, pricing, and offers to prospects

• Convert walk-ins and inquiries into memberships

• Follow up with leads via calls and WhatsApp

• Maintain daily sales and inquiry reports

Customer Experience

• Ensure a positive and friendly experience for all members

• Handle basic complaints and escalate when required

• Build relationships to improve member retention

Administrative Tasks

• Maintain member database and records

• Handle billing, receipts, and basic cash management

• Coordinate with trainers and management for smooth operations

Requirements

• Good communication and interpersonal skills

• Presentable and well-groomed personality

• Basic computer knowledge (Excel, WhatsApp, CRM tools)

• Sales-oriented mindset

• Ability to multitask and stay organized

Preferred Qualifications

• Prior experience in a gym, fitness center, or front desk role

• Experience in sales or customer handling

• Fluency in English, Hindi (local language is a plus)

Compensation

• Fixed Salary + Incentives on sales

• Free gym membership

• Growth opportunities

How to Apply

Contact: 9322330000

Call or WhatsApp to apply