Hardware & Network Engineer

Job Title: Hardware & Network Technician

Location: Mumbai (On-site)

Employment Type: Full-time

About the RoleWe are looking for a proactive and technically skilled Hardware & Network Technician to install, maintain, troubleshoot, and support computer hardware, networking equipment, and IT infrastructure. The ideal candidate should have hands-on experience in diagnosing hardware issues, configuring networks, and ensuring smooth day-to-day IT operations.

• Key ResponsibilitiesInstall, configure, and maintain desktops, laptops, printers, and peripheral devices.
• Diagnose and repair hardware issues on computers and networking devices.
• Configure and troubleshoot LAN, WAN, Wi-Fi, routers, switches, and firewalls.
• Install and maintain operating systems (Windows/Linux) and software applications.
• Provide technical support to employees for hardware, software, and network-related issues.
• Set up new workstations, email accounts, and user access.
• Perform preventive maintenance of IT equipment.
• Monitor network performance and resolve connectivity issues.
• Install and manage CCTV systems (preferred).
• Manage inventory of IT assets, accessories, and spare parts.
• Coordinate with vendors for warranty claims and hardware procurement.
• Ensure data backup, antivirus updates, and security compliance.
• Maintain documentation of IT assets, network diagrams, and service records.
• Required SkillsStrong knowledge of computer hardware and troubleshooting.
• Good understanding of TCP/IP, DNS, DHCP, VPN, LAN/WAN networking.
• Hands-on experience with routers, switches, and Wi-Fi access points.
• Knowledge of Windows operating systems and basic Linux administration.
• Understanding of Active Directory and Microsoft Office 365 is an advantage.
• Familiarity with printers, biometric devices, and CCTV installation is preferred.
• Excellent problem-solving and communication skills.
• QualificationsDiploma/Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field.
• Certifications such as CCNA, CompTIA A+, N+, or Microsoft certifications are preferred.

Experience:- 1–3 years of experience in hardware and networking support.

• Freshers with relevant certifications and internship experience may also apply.

Preferred Skills:- Experience with structured cabling and rack installation.

• Knowledge of firewall configuration and network security.
• Experience with remote desktop support tools.
• Ability to prioritize multiple support requests.
• Willingness to travel to different office/client locations if required.

Essential Functions:-

• Hardware installation and troubleshooting.
• Network setup, monitoring, and maintenance.
• User technical support and issue resolution.
• Preventive maintenance of IT infrastructure.
• IT asset management and documentation.
• Basic network security implementation.
• Coordination with vendors for repairs and procurement.
• Maintaining system uptime and operational efficiency.