Sales Co-ordinator

Job Title: Sales CoordinatorCompany: Surevix IT Solutions Pvt. Ltd.

Location: Mumbai

Department: Sales & Operations

Reporting To: Sales Manager / Director

Job SummaryWe are looking for a proactive and detail-oriented Sales Coordinator to support our sales team, streamline operations, and ensure smooth customer communication. The ideal candidate will play a key role in managing quotations, order processing, client follow-ups, and coordination between internal departments.

• Key Responsibilities1. Sales SupportPrepare and share quotations, proposals, and product details with clients
• Coordinate with OEMs/vendors for pricing, availability, and specifications
• Assist the sales team in closing deals through timely follow-ups
• 2. Order ManagementProcess sales orders and ensure accurate documentation
• Coordinate with procurement and logistics for timely delivery
• Track order status and update clients regularly
• 3. Customer CoordinationAct as a point of contact for customer queries and support
• Maintain strong relationships with clients for repeat business
• Handle basic complaint resolution and escalate when required
• 4. Documentation & MISMaintain sales records, invoices, and client databases
• Prepare daily/weekly sales reports and dashboards
• Ensure all compliance and documentation processes are followed
• 5. Internal CoordinationWork closely with Sales, Accounts, and Operations teams
• Support directors with required data for decision-making
• Assist in improving sales processes and efficiency
• Required Skills & QualificationsGraduate (B.Com / BBA preferred)
• 1–3 years experience in sales coordination / inside sales (IT industry preferred)
• Strong communication and follow-up skills
• Good knowledge of MS Excel, Word, and email communication
• Ability to multitask and work under deadlines
• Preferred SkillsExperience in IT products (laptops, desktops, networking, CCTV, etc.)
• Familiarity with CRM tools or ERP systems
• Basic understanding of vendor management