Sales Coordinator

Job Overview: We are seeking an organized, proactive Sales Coordinator with 3–5 years of experience in a similar role. You will support the sales team by ensuring smooth coordination between clients, sales executives, and internal departments, helping to facilitate daily operations. This is a client-facing, service-oriented position focused on managing sales activities and maintaining clear communication. Key Responsibilities: ● Lead and Sales Support: Coordinate with the sales team and clients to manage leads, proposals, and follow-ups. Ensure that client needs are met promptly. ● Customer Communication: Act as the main point of contact for clients, handling queries, updates, and providing timely responses via calls, emails, and other channels. ● Balance Payment collection: Collect the balance payment after the sales deal is closed and the token is collected. ● Sell small-ticket products: Meet sales targets for small programs, services, or consultancy slots, especially when slots are missed due to no-shows in pre-paid, pre-scheduled meetings. ● Documentation and Reporting: Maintain accurate sales reports, performance trackers, and client documentation. Ensure proper filing and up-to-date records of all interactions. ● CRM and System Management: Regularly update CRM systems, track sales activities, and ensure that client data and interactions are recorded accurately for performance tracking. ● Meeting Scheduling: Schedule, coordinate, and follow up on meetings, demos, and sales calls for the sales team, ensuring that all appointments are kept. ● Client Onboarding and Engagement: Assist in managing client onboarding processes and ensure a smooth transition for new clients, working closely with internal teams. ● Support in Sales Strategy: Assist with the development and execution of sales strategies and campaigns, helping the team meet their KPIs and targets. ● Invoicing and Quotations: Prepare quotations for clients, follow up on approvals, and manage the invoicing process to ensure timely and accurate billing. ● Team Collaboration: Collaborate with internal teams (e.g., operations, accounts) to ensure client needs are met, and sales objectives are achieved.