Senior Sales Executive

                                                                        Job description

BULK HIRING - 

We are hiring for below 2 positions:

* Senior Sales Executive: 3-6 Years I Budget 4L

to 6L

* Junior Sales Executive: 0-3 Years I Budget 2L to 3L

Location - Ghatkopar

(Few openings are for Vile Parle also)

About Us

We are a leading retail jewellery showroom known

for our exquisite designs, exceptional customer service, and warm,

personalized shopping experience. As we continue to grow, we are seeking a

dedicated and dynamic Company Secretary to join our team.

Position Overview:

We are seeking a highly motivated and experienced Senior Sales Executive to lead our fine jewellery sales

operations. The ideal candidate will be a passionate leader with a proven

track record in luxury retail, capable of driving performance, mentoring teams,

and delivering an exceptional client experience. This role demands a

combination of strategic thinking, deep industry knowledge, and a strong

customer-centric approach.

Key Responsibilities

1. Sales Leadership & Strategy

• Develop, implement, and manage effective sales

strategies to achieve and exceed revenue targets.

• Lead by example, setting high standards in client engagement and

professional conduct.

• Mentor, coach, and develop junior sales associates to build a

high-performing, motivated sales team.

• Regularly analyze sales performance metrics to identify areas of

improvement and implement corrective actions.

• Collaborate with management to plan seasonal campaigns, promotions, and

clienteling strategies.

2. Client Relationship Management

• Build, nurture, and retain long-term

relationships with high-net-worth clients and VIP customers.

• Handle high-value transactions with discretion, professionalism, and

attention to detail.

• Act as the primary point of contact for key clients, ensuring a

personalized luxury shopping experience.

• Resolve customer concerns efficiently, turning challenges into

opportunities to strengthen relationships.

• Leverage CRM tools to track client preferences, purchase history, and follow-up

schedules.

3. Sales Floor & Operational Oversight

• Oversee daily retail operations to ensure a

seamless and elegant in-store experience.

• Maintain showroom aesthetics and ensure merchandise is displayed

according to brand standards.

• Ensure compliance with internal policies, security protocols, and audit

requirements.

• Manage inventory levels in coordination with stock controllers to ensure

availability of high-demand items.

• Prepare and present accurate sales reports and performance insights to

senior management.

4. Product Expertise & Team Training

• Maintain in-depth knowledge of the full

jewellery collection, including materials, craftsmanship, heritage, and

design inspiration.

• Deliver ongoing product training sessions for the sales team to elevate

product storytelling and client engagement.

• Gather and relay client feedback to design and merchandising teams to

support product development and assortment planning.

• Stay informed on market trends, competitor offerings, and emerging

consumer preferences.

Requirements

• Minimum of 5–7 years of experience in luxury retail sales, preferably in fine jewellery.

• Proven leadership capabilities with experience managing sales teams.

• Strong clienteling skills and the ability to build lasting client relationships.

• Exceptional communication, negotiation, and interpersonal skills.

• Fluent in English (additional languages are a plus).

• Passion for luxury craftsmanship, attention to detail, and a deep

appreciation for jewellery design.

What We Offer

• Competitive compensation with

performance-based incentives.

• Opportunities for career advancement within a prestigious luxury

brand.

• Ongoing training and development in sales excellence and product

knowledge.

• A collaborative and elegant working environment.

Timing: 10.30 to 7.30 pm

Working days: Tuesday to Sunday

Location: Ghatkopar East (MG Road)/Vile Parle E