Service Engineer - Chillers - Mumbai

Company Name:

The India Fitness Connect Pvt Ltd

Job Title: Service Engineer – Chiller

Location: Mumbai /Gurugram

Preffered Immedidate Joiner

About us:

The India Fitness Connect leads the Indian Fitness & Wellness Industry by inspiring a healthier lifestyle and connecting global brands to the burgeoning well-being market in India. As the only fitness & wellness company in India with an ISO 9001:2015 certification, we stand out as a top pick for users in the Hospitality, Commercial Gyms, Sports Clubs, Real Estate, Corporates, Institutions and HNI segments.

As the sole authorised distributor in India for prestigious American fitness brand Precor, a global leader in commercial cardiovascular and strength equipment, we have redefined the landscape of premium fitness experiences. We also exclusively represent renowned international fitness brands such as Gym80, ZIVA, Assault Fitness and PaviFLEX, each bringing unique strengths to the Indian market. Recognising the evolving demands of the Indian fitness landscape, we launched CRUX, our in-house brand designed to provide quality, value-driven fitness equipment for commercial and home gyms.

Extending beyond fitness, TIFC’s Bespoke Wellness Division marks our expansion into wellness, redefining the landscape of holistic well-being in India. We offer an unparalleled suite of wellness solutions, including tailored Spa, Salon and Recovery offerings through exclusive partnerships with world-renowned wellness brands.

Headquartered in Mumbai, TIFC has regional offices in Delhi, Bangalore and Hyderabad, with a pan India presence.

Role Overview: Key Responsibilities – Service Engineer - Chiller

•Install, commission, and configure laboratory equipment and industrial/laboratory chillers at client sites, ensuring proper setup as per technical specifications.

•Conduct site inspections prior to installation to assess requirements such as power supply, space, and environmental conditions.

•Perform routine preventive maintenance (PM) activities as per schedule to ensure optimal performance and minimize downtime.

•Handle breakdown maintenance efficiently by identifying root causes and implementing corrective actions.

•Diagnose and troubleshoot issues related to electrical systems, mechanical components, and refrigeration circuits (compressors, condensers, evaporators, expansion valves, etc.).

•Use appropriate tools and testing equipment to identify faults and ensure accurate repairs.

•Monitor and analyze chiller performance, including temperature stability, pressure levels, gas flow, and cooling efficiency, and recommend improvements where required.

•Maintain detailed service reports, maintenance logs, and checklists for all service activities; update internal systems/CRM on a regular basis.

•Ensure proper documentation of service history, spare parts usage, and customer feedback.

•Coordinate with internal teams and external vendors for procurement of spare parts and ensure timely availability of required materials.

•Follow up on pending parts and ensure minimal delay in service delivery.

•Provide technical support and guidance to customers on equipment usage, basic troubleshooting, and maintenance practices.

•Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.

•Ensure timely closure of service requests/complaints within defined TAT and maintain service quality standards.

•Escalate critical issues to senior management or technical teams when required.

•Adhere to safety standards and protocols while handling equipment, especially refrigeration

systems and electrical components.

•Ensure compliance with company policies and industry regulations.

•Support installation and service activities across multiple locations, including travel when required.

Required Skills & Qualifications

• Diploma/Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Refrigeration & Air Conditioning, or a related technical field.
• Hands-on experience in servicing chillers, HVAC systems, refrigeration equipment, or industrial cooling systems.
• Strong knowledge of refrigeration cycles, electrical systems, and mechanical troubleshooting.
• Ability to read technical drawings, wiring diagrams, and service manuals.
• Familiarity with preventive maintenance practices and service documentation.
• Good communication and customer-handling skills.
• Willingness to travel extensively for site visits and service assignments.

Preferred Experience

• Experience with industrial chillers, laboratory chillers, HVAC equipment, or cooling systems.
• Knowledge of compressors, condensers, evaporators, refrigerants, and control systems.
• Experience using service management software or CRM systems.

Why Join Us?

• Opportunity to work with leading international fitness and wellness brands.
• Exposure to advanced cooling and technical equipment.
• Career growth in a rapidly expanding organization.
• Dynamic work environment with pan-India exposure.

Apply now and become part of India's leading Fitness & Wellness solutions company.