Team Member

Responsibilities — You will be trained and expected to:

Kitchen

• Prepare and plate all menu items as per BSE SOP and quality standards
• Follow Jain and Normal preparation protocols strictly — separate vessels, separate handling
• Maintain mise en place and ensure kitchen is always stocked and ready
• Follow FIFO and food safety standards at all times

Counter & Service

• Greet every customer warmly — "Welcome to BSE!"
• Take orders accurately — collect name, phone number, confirm Normal or Jain on every item
• Suggest add-ons and beverages on every order
• Serve food promptly and correctly to the right customer

Billing & Cash

• Operate POS billing system accurately
• Handle cash, UPI and card payments
• Ensure cash drawer is balanced at opening and closing
• Never skip confirming order before billing

Cleaning & Hygiene

• Complete opening and closing cleaning checklists every shift
• Keep counter, kitchen, dining area and equipment clean throughout the shift
• Wash dishes and utensils as needed — no task is beneath anyone
• Report equipment issues to manager immediately

Team & Discipline

• Be on time, in uniform, every shift — no exceptions
• Inform manager minimum 7 days in advance for any leave request
• Support teammates during rush — step in wherever needed
• Maintain a respectful, professional environment at all times