Telecaller

Job Overview

We are looking for a proactive and confident Telecaller to connect with doctors who have shown interest in Biofrost products. The role involves engaging with leads, understanding their requirements, and coordinating the next steps to drive conversions.

Key Responsibilities

• Call and follow up with doctors who have shown interest (inbound enquiries/leads)
• Clearly explain Biofrost products, benefits, and usage
• Build and maintain professional relationships with doctors
• Understand doctor requirements and guide them accordingly
• Schedule follow-ups, sample dispatch discussions, and meetings if required
• Maintain accurate records of calls and updates in the system
• Coordinate with internal teams for smooth lead conversion
• Handle basic objections and provide relevant information confidently

Skills & Requirements

• Good command over English (spoken and written)
• Basic computer skills (Excel, WhatsApp, CRM, email handling)
• Strong communication and interpersonal skills
• Ability to think independently and handle situations smartly
• Problem-solving attitude and presence of mind
• Prior telecalling/sales experience is a plus (healthcare/pharma preferred)

Key Traits We’re Looking For

• Self-driven and responsible
• Quick learner with practical thinking
• Ability to handle conversations with professionals (doctors) confidently
• Organized and detail-oriented