Customer Service Executive

WFH Hiring Only For Mumbai Location :

Join our dynamic team as a Customer Service Executive supporting a prestigious US Law Firm. This is a night shift role (US business hours) with two consecutive days off per week. If you thrive in a fast-paced environment and excel in communication, we want you on our team! 

 Key Responsibilities: 

-Handle the calls of the customers of the law firm with courtesy and empathy

-Accurately enter new client details into the database. 

- Communicate professionally via email and phone with insurance companies to confirm legal representation. 

- Set up claims by coordinating with insurance providers. 

- Organize and file client documents systematically. 

- Perform the back office tasks

- Request and follow up on medical records from healthcare providers and insurers. 

- Adapt to evolving business needs by taking on additional responsibilities as required. 

 What We’re Looking For: 

- Exceptional verbal and written English communication skills (US client-facing role). 

- Focused on high productivity

- Strong attention to detail and accuracy in data entry and documentation. 

- Proactive and professional approach in handling client and insurer interactions. 

- Ability to work night shifts comfortably (US business hours). 

- Self-motivated professionals with a laser focus on productivity and quality. 

 Why Join Us? 

- Work with a renowned US law firm and gain valuable experience. 

- Culture where consistent high performance leads to fast paced growth.

- Structured schedule with two consecutive weekly offs for work-life balance. 

- Opportunity to grow in a supportive and professional environment. 

Note:

-Easy Selections

-2 Rounds of Interview

-Applicant must have own laptop latest configuration (8gb ram + windows 11 pro)

-100mbps Wifi speed

If you’re ready to take on this exciting challenge, apply now and be part of our success story! 

Apply today and let’s achieve excellence together!  

The Allied Outsourcing.(Thane)