Operation Executive, Market Research.

Profile – Operation Executive, Tele Market Research

Location – Ghatkopar West -Mumbai (Onsite)

Qualification – Graduate or Postgraduate

Required Experience – 1 to 2 years (Market Research Operations)

Job Description:

•       Planning, Coordinating and Administering market research projects
•       Monitoring work progress of the projects and updating team lead on the same
•       Maintaining status update sheet every day of all the ongoing projects
•       Responsible for back checks of respondents and aligning them for interviews/survey/audits
•       Aligning mystery audits and responsible for briefing and taking the required documents, audio, images after the audit
•       Ensuring auditors filling up survey form after the audits
•       Good in listening to audios and updating the data sheet or doing the transcript
•      Must be able to conduct telephonic interview using structured questionnaires (No Sales Call)
•       Make outbound calls to potential customers and gathering information about our project related. (No sales)
•       Follow up on leads and set up appointments with team & backend checks of respondent.
•      Vendor management (Project briefing, Update, Negotiations, etc.)
•      Update client on status update on daily basis/depends on client requirements
•     Responsible for maintaining project MIS reports and giving updates to relevant stakeholders
•      Taking ownership of projects from start to end
•      Must be able to send and compose emails
•       Microsoft skills (MS Word, MS Excel, MS PowerPoint)
• Languages (English, Hindi, and any other regional language)

Educational Qualification:

• Minimum: Graduate (Any stream).
• 0-3 years of experience in tele calling or related field (market research). 

What We Offer:

• Fixed working hours (No rotational shifts).
• Supportive team and training provided.
• Opportunity to gain experience in the growing field of market research.
• Office Working days & Time: Mon to Sat 9.30 am to 6.30 pm (alternate Sat weekly off)

Note:

• This is a non-sales role. No targets, no pitching, no upselling.
• Candidates must be comfortable with outbound calling for research purposes.

Interested candidate please email your resume on mohini.wagh@361dmr.com