Team Leader

Hiring: Team Leader - Health Insurance (Sales & Renewals)​

Hum apni growing team ke liye ek dynamic aur experienced Team Leader ki talash mein hain jo sales aur renewals ko effectively handle kar sake.

• ​📋 Job Summary​Aap ek 15-20 insurance advisors ki team ko manage karenge.
• ​Aapka main focus daily, weekly, aur monthly targets achieve karne par hoga, saath hi high service quality aur Zero-escalation maintain karna hoga.
• Key Responsibilities​Team Leadership: 15-20 advisors ki team ko lead karna.
• ​Performance Tracking: Daily call activities, lead allocation, aur follow-ups ko monitor karna.
• ​Sales Targets: Renewals, cross-sell, aur new policy targets ko drive karna.
• ​Coaching & Mentoring: Team ko coaching dena, feedback share karna, aur daily huddles conduct karna.
• ​Operational Excellence: Discipline, attendance, aur performance hygiene maintain karna.
• ​Conflict Resolution: Escalation calls handle karna aur customer objections par advisors ko guide karna.
• ​Reporting: Daily MIS publish karna aur productivity metrics track karna.
• ​Cross-Functional Coordination: Performance improvement ke liye QA, Training, aur Operations teams ke saath coordinate karna.
• ​Compliance: IRDAI regulations aur company processes ka full compliance ensure karna
• Required Skills​Strong leadership aur people management skills.
• ​Health insurance sales ka deep knowledge.
• ​Digital leads ko handle karne ka experience.
• ​Excellent communication aur objection-handling skills.
• ​Pressure mein kaam karne aur targets deliver karne ki ability.
• ​Excel ka acha knowledge aur dialer handle karne mein proficiency.