Account Manager - EMI Sales

Account Manager, EMI Sales

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

Job Summary:

We are seeking a dynamic and experienced Account Manager - EMI Sales to lead and grow our EMI Business. The ideal candidate will be responsible for driving the growth and usage of EMI services, developing relationships with existing merchants, and managing a usage team. This role requires a deep understanding of the EMI market, exceptional leadership skills, and a proven track record in Usage/Growth management.

Key Responsibilities:

1. Strategic Planning and Execution:

• Develop and implement comprehensive Usage strategies to drive growth and increase the usage of EMI services.
• Identify market trends, customer needs, and competitive landscape to inform strategy and execution.

1. Team Management:

• Recruit, train, and manage a team of high-performing Usage professionals.
• Foster a positive and collaborative team environment, promoting continuous learning and development.

1. Usage Performance:

• Monitor and analyze Usage performance data to ensure targets are met or exceeded.
• Develop and implement initiatives to improve Wallet share, processes, efficiency, and productivity.
• Lead by example in achieving personal GMV targets and driving team success.

1. Customer Relationship Management:

• Build and maintain strong relationships with key Merchants
• Ensure Merchant satisfaction and retention through exceptional service and support.
• Gather customer feedback to continuously improve EMI offerings and address issues real time.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field. MBA preferred.
• Minimum of 6 years of experience in sales management, preferably in the financial services or fintech industry.
• Proven track record of driving sales growth and managing high-performing teams.
• In-depth knowledge of EMI products, market dynamics, and customer preferences.
• Strong analytical skills and the ability to interpret sales data to make informed decisions.
• Good communication, and interpersonal skills.
• Ability to thrive in a fast-paced, target-driven environment.
• Proficiency in and Microsoft Office Suite.

 

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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Experience Level

Senior Level