Client Operations Analyst

Analyst, Client Operations

About this role

Team Overview

BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations.

About this role

BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all our clients, from wealth advisors to family offices to endowments and foundations. We are rapidly growing and seeking SMA Operations Analysts. This role will have the opportunity to influence significant change and create a lasting impact. The ideal candidates will demonstrate strong operations problem-solving abilities, meticulous attention to detail, and exceptional organizational skills.

Client Onboarding - Key Responsibilities

• Onboarding of new SMA client accounts within BlackRock’s retail channels
• Accurate and timely responses to all requests coming into the SMA New Accounts Onboarding team from internal partners & external clients
• Collaborate with sales and relationship teams to clarify business requirements for successful client onboarding
• Foster positive relationships with our internal collaborators (Sales, Portfolio Managers) by actively listening to their needs and consistently delivering results for the firm
• Manage time between day-to-day responsibilities and project involvement.
• Liaise with senior management in weekly/monthly meetings

Qualifications

• Demonstrated 1-3+ years of experience/knowledge with financial investing and wealth management
• Experience directly or indirectly supporting Retail & Institutional clients
• Technical skills in several of the following are a plus: JavaScript, Python, SQL, and VBA
• Knowledge BLK Aladdin, Salesforce, and accounting systems is a plus
• Self-motivated, creative thinker with a solutions-oriented approach to problem-solving
• Excellent written and verbal communication skills.
• Capacity to work in a fast-paced environment

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Experience Level

Mid Level