Technology Architect

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot
Good to have skills : Java
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to understand system behavior and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to improve performance and security.
- Support junior team members by sharing knowledge and providing guidance on problem-solving techniques.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot, Java.
- Experience in developing and maintaining scalable applications using Spring Boot framework.
- Strong understanding of application lifecycle management and support processes.
- Ability to analyze logs and system metrics to identify root causes of issues.
- Familiarity with debugging tools and techniques for Java-based applications.
- Knowledge of integrating Spring Boot applications with databases and external services.

Additional Information:
- The candidate should have minimum 3 years of experience in Spring Boot.
- This position is based at our Mumbai office.
- A 15 years full time education is required.