Tata Capital Finance Ltd

Customer Relationship Management Associate

Tata Capital Finance Ltd
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only

Job Description

Associate - Customer Relationship Management - MFB - Mumbai - Lodha (I-Think Techno Campus) - J Grades

1.    Assist in Query, Request, Complaint management activities
2.    Assist in call center management activities
3.    Cross business coordination and tracking for timely closure of leads and cases
4.    Assistance in running various campaigns Eg: pre-approved loans etc.
5.    Preparing various daily / weekly MIS for analysis and process improvement
6.    Assist in cross sell activities

 

Graduate in any discipline

Job role

Work location
Work locationThane, Mumbai - Lodha (I-Think Techno Campus), "I-Think Techno Campus, Building ""A"" 3rd and 4th Floor, Off Pokhran Road No.-2, Thane (W)", Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

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