Client Operations Associate - Account Opening and Onboarding

Client Operations Associate- Account Opening CORE

Set the tone for client relationships by enabling fast, seamless account and product setup for Asset & Wealth Management clients. Ensure strong AML/KYC controls by delivering complete, accurate onboarding and renewals in partnership with client-facing teams.

As a Client Onboarding Associate within the Global Middle Office Operations team (Asset & Wealth Management), you own end-to-end onboarding of new clients to ensure accounts, products, and services are available quickly and seamlessly. You collect, vet, and submit client information to meet AML/KYC and account opening requirements accurately and within established SLAs, including periodic renewals. You support client-facing teams by gathering documentation, capturing client preferences for product configuration, and making independent AML risk recommendations prior to final review.

 Job Responsibilities 

• Own end-to-end onboarding and periodic renewal of clients, ensuring adherence to KYC regulatory standards and account opening requirements.
• Collect and vet client information and documentation to confirm completeness, eligibility, and alignment with product and account opening procedures.
• Partner with client-facing teams to obtain required KYC information and ensure client records meet regulatory standards.
• Submit KYC records accurately and timely in line with established SLAs, tracking progress and driving completion to closure.
• Configure products and accounts by working with front office banking and operations teams to capture client preferences and set up services.
• Draft and gather client documents and provide independent recommendations regarding AML risk at a client level before final review.
• Monitor regulatory and procedural changes related to KYC, AML, suitability, documentation, and product/account opening requirements, applying updates to onboarding execution.

Required qualifications, skills and capabilities

• Strong understanding of client onboarding processes, including AML, KYC, and account opening requirements
• Ability to collect, validate, and maintain accurate client documentation and KYC records to regulatory standards
• Strong stakeholder management skills to partner with client-facing teams, front office, and operations to deliver seamless setup
• Strong attention to detail and ability to deliver timely, accurate submissions within SLA and renewal deadlines
• 4+ years of relevant experience 

Preferred qualifications, skills and capabilities 

• Experience supporting Asset & Wealth Management clients and familiarity with AWM product and account structures