Contracts and Claims Manager

Contracts and Claims Manager

Job Title: Head- Contracts - Test

Division/Function: Contracts

Aim: overseas corporate contract function by supporting the business unit.

Responsibilities: 

KRA:

Financial Perspective:

1. To generate revenue by claiming for extra work executed

Operations Perspective:

1. To highlight potential risks and recommend appropriate mitigation steps
2. To ensure common understanding with vendors / sub-contractors / JV partners w.r.t contract documents.

Customer Perspective:

1. To delight internal customer

Learning, Growth Perspective:

1. Self-development - Upgrade knowledge & competencies
2. Team development - build team's capabilities & competencies

Qualification and Experience: 

1. Educational qualification: B.E. Civil, LLB, 
2. Years of experience: 
3. Other Specialization: Civil Engineering, PGD in Construction/Business Management 

Behavioral Competencies: 

1. Studies/analyses industry trends.
2. Evaluates several options before taking a decision affecting a large group of people. Keeps alternative plans if things do not go according to the plan.
3. Proactively seeks conflicting views to test their thinking, produces powerful new concepts or creative new solutions that change the way business is done.
4. Anticipates and mitigates “negative impact” of change or innovation to maximise benefits. Promotes good working relationships regardless of personal likes or dislikes
   1. Becomes closely involved in the others’ internal decision making process. Others approach him/her in the critical conversations.
   2. Institutionalizes relationships with others to create Mutual benefits. Puts in place various forums to allow different groups or individual to collaborate
   3. Identifies critical capability needs and plans to address them for future.
   4. Explain the team's objectives and expectations from them in person. Makes team members realize importance of their contributions to overall goals. Emphasizes individual strengths and capitalize them for broader objectives. Encourages and supports subordinates in taking on greater challenges.
   5. Commits significant resources and/or time (in face of uncertainty) to improve performance, tries something new, reach an entrepreneurial goal while taking actions to minimize downsides. This involves new services, new business lines etc.
   6. Takes numerous, sustained actions over time in high risk situations for the organization to reach an organizational goal. Confronts others openly and directly about performance problem

Other Required Skills:

1. Knowledge of appropriate laws & regulations related to contract management & claim realization- empanelment of/Networking with external legal counsels, consultants etc. for knowledge enhancement.
2. Sound knowledge to understand, interpret and manage Contracts- Very much aware about latest trends/competitive practice. Prepares robustly for arbitrations/claim settlements.
3. Drafting skills- Proficient in drafting all the types of documentations required for different types of contracts and complexities.
4. Risk Analysis- applies past experiences and quickly catches probable risk factors. Sensitizes/support/communicates to the stakeholders about mitigation/risk handling strategies.