Vice President - Payments Control Management

Control Manager - Payments - Vice President

Introductory Marketing Language: 

Job opening for a strategic leader with strong control management experience to lead the Payments CORE Strategy with passion, manage projects, stakeholders and promote product risk management. 

 

Job Summary:
As Vice President in the Payments CORE Program team, you will lead the CORE/RCSA program, focusing on data quality, macro risk reviews, and global collaboration. You will drive improvements, ensure compliance, and foster a strong risk & controls culture through effective stakeholder engagement and problem-solving.

Job Responsibilities:

• Lead and coordinate the Compliance and Operational Risk Evaluation (CORE) process across Payments Business & Operations stakeholders.
• Manage and influence stakeholders, including Control Managers, to address, track, and remediate risk, compliance, and control issues.
• Conduct qualitative assessments & articulate the direction of risk/ remediations on high-risk compliance and control areas.
• Interpret, simplify, and communicate Firmwide CORE Standards and other applicable documentations to stakeholders in a clear and concise manner.
• Drive and present Risk and Control Program initiatives to senior management, demonstrating leadership and accountability.
• Review, track, and close out program and self-identified CORE hygiene items.
• Serve as subject matter expert in the CORE application, providing guidance and support to Control Managers.
• Support data quality analysis and reporting, ensuring accuracy and clarity.
• Prioritize and escalate control issues as needed, demonstrating a risk & controls mindset.
• Communicate regularly and effectively with key stakeholders, using simple and impactful written and spoken communication.
• Lead by example, fostering a culture of ownership, initiative, and continuous improvement.

Required qualifications, capabilities and skills:

• Ability to adapt to change with a positive, proactive attitude 
• Strong Project Management and Problem-Solving skills.
• Proven People and Stakeholder Management experience.
• Risk & Controls mindset with familiarity in Risk and Control Self-Assessment processes.
• Excellent written and spoken communication; ability to simplify and convey complex topics effectively.
• Strong analytical skills and experience in data analysis.
• Self-starter, able to multitask and work independently.
• Excellent organizational skills and attention to detail.
• Demonstrated initiative, ownership, and accountability.
• Advanced MS Office skills, especially Excel and PowerPoint.

Preferred Qualifications:

• Experience in Project Management within Operational Risk and Controls.
• Ability to drive Macro Risk agenda and deliverables. 
• Working knowledge of (Artificial Intelligence/Machine Learning) concepts and their practical application in business processes.
• Experience in developing partnerships with global teams.
• Experience in operational risk and controls within financial services. 
• Business knowledge of Payments / related Business / Operations
• Working knowledge of CORE application.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Executive Level