Customer Service Analyst
Oracle Financial Services Software LtdMumbai/Bombay
Not disclosed
Job Description
Customer Service Analyst
This role serves as a primary point of contact for customers, providing post-sales support for both non-technical and technical inquiries related to Oracle’s Electronic Support Services.
The position involves case management, troubleshooting, and stakeholder coordination, ensuring timely resolution of issues while maintaining strong customer relationships. The role requires strong communication skills, technical aptitude, and the ability to operate effectively in a fast-paced, shift-based environment.
Job role
Work locationMumbai
DepartmentCustomer Support
Role / CategoryCustomer Support - Operations
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameOracle Financial Services Software Ltd
Job posted by Oracle Financial Services Software Ltd
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