Customer Service Associate - Collections and Lead Generation
CRISIL Ltd
Work from Office
Full Time
Min. 1 yearJob Description
Customer Service Associate
Department
None
Job Description
We are seeking a customer centric individual to join our team as a Customer Service Associate.
The role involves outbound and inbound telecalls to clients for B2B collections. Coordination with various internal teams, Help in resolving cilent queries.
Types of Processes - Collections / Lead Generation
Collection of documents and other information as required by stakeholders.
Helping Stakeholders by generating leads, fixing meetings with prospects and collection of fees.
Candidate needs to have excellent communication skills, a strong work ethic and a customer-centric approach.
Experience - Minimum 1 year. Need to have prior BPO/ Telecaling experience.
This is replacement for a Telecaller who has attrited
Open Positions
1
Mandatory Skills
Customer Service Representative, Communication Skills, Collections Process
Education Qualification
Graduate
Experience
1 to 7 years
Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 7 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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