Deputy Manager - Business Process Management

Deputy Manager - Process

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Position Summary:
Analyze, define, and develop the organization's business process methods and practices. Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals. Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements. Partner with business process owners and management on strategic initiatives. Use quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis. Research industry trends for application of process improvement techniques and best practices. May train key users on new processes.

What you bring to the role:
Seasoned professional individual contributor. Works independently with limited supervision. May manager projects/processes. Coaches and reviews the work of lower level professionals. Problems faced are difficult and often complex. Influences others regarding policies, practices and procedures.
Provides solutions to a variety of complex technical and business matters. Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity. May assist more junior staff members with aspects of their job.
Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization. Generally free to determine work priorities based on general direction from managers.
Specialist in technical or business skills. Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations. Four year college degree (or additional relevant experience in a related field). Minimum 5 years functional experience including a minimum of 3 years specific experience. Ability to make significant contribution to processes and systems.

Experience Level

Mid Level