Digital Solutions Consultant

• We deliver the world’s most complex projects.
• Work as part of a collaborative and inclusive team.
• Enjoy a varied & challenging role.

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.

Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.

The Role

As an Digital Solutions Consultant I with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc.

We are seeking a WalkMe Services Vendor to provide a hands-on WalkMe Builder with moderate experience to support an Oracle EBS OTL (Oracle Time & Labor) and any other digital adoption initiatives. The resource will be responsible for designing, building, testing, and supporting WalkMe in application guidance to improve user adoption, accuracy, and efficiency for OTL processes.

This role is delivery-focused, with limited advisory responsibilities, and requires strong experience building WalkMe content on Oracle E Business Suite (forms-based / EBS web UI).

Responsibilities

WalkMe Content Build & Configuration

• Build WalkMe assets in WalkMe Editor for Oracle EBS OTL workflows, including:
  • Smart Walk Thrus (end-to-end guided processes).
  • SmartTips (field-level guidance and validations).
  • Launchers (contextual access to help).
  • ShoutOuts (time-bound communications, where applicable).
• Configure step logic, rules, and segmentation based on role (Employee, Manager, Approver, Payroll/HR).
• Ensure WalkMe content aligns with Oracle EBS navigation, forms behaviour, and validations.
• Follow WalkMe UX best practices for step clarity, error handling, and reusability.

Oracle EBS OTL Process Support

• Support key Oracle Time & Labor user journeys such as:
  • Time entry and submission.
  • Time corrections / updates.
  • Approval workflows.
  • Exceptions and error handling.
  • Historical time adjustments and audits.
• Partner with Oracle OTL SMEs to validate steps and edge cases.

Testing, UAT & Production Support

• Perform functional testing of WalkMe content in DEV/UAT environments.
• Resolve content breaks caused by Oracle EBS UI behavior or configuration changes.
• Support UAT cycles, incorporating business feedback.
• Assist with promotion of WalkMe content to Production.
• Provide hypercare support post go live (break fixes, quick enhancements).

Documentation & Handover

• Maintain a WalkMe content inventory (list of Walk Thrus, tips, launchers).
• Apply agreed naming conventions and version control standards.
• Provide knowledge transfer to internal WalkMe administrators/builders.
• Deliver basic admin guidance for maintaining and updating content post engagement.

About You 
To be considered for this role it is envisaged you will possess the following attributes:

Mandatory

• 2–4 years of hands-on WalkMe build experience (Builder role, not only advisory).
• Proven experience creating WalkMe content on Oracle E Business Suite (EBS).
• Strong knowledge of:
  • WalkMe Editor
  • Smart Walk Thrus, SmartTips, Launchers, ShoutOuts
  • Rule logic and segmentation
• Experience supporting enterprise applications (HR, Payroll, ERP, Finance).
• Strong attention to detail and ability to work within tight timelines.

Preferred / Nice to Have

• Direct experience with Oracle EBS Time & Labor (OTL).
• WalkMe certification (any level).
• Familiarity with Oracle EBS Forms / Web UI nuances.
• Experience supporting go live and hypercare phases.
• Understanding of digital adoption metrics and optimization.

Deliverables (Flexible, Within 3 Month Window)

Final scope to be confirmed during discovery; typical outputs may include:

• WalkMe Assets
• UAT ready and production ready WalkMe content
• Content inventory and build documentation
• Knowledge transfer session(s) to internal team

Success Measures

• WalkMe guidance available for top OTL user journeys at go live.
• Reduced user errors and OTL-related support tickets.
• High completion rates on critical Walk Thrus.
• Positive feedback from business and HR/Payroll stakeholders.
• Smooth knowledge handover at end of engagement.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

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Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.