Dy. Operation Manager
Bureau Veritas India Pvt Ltd
Work from Office
Full Time
Min. 10 yearsJob Description
Dy. Operation Manager
Major Responsibilities
- Assigning Surveyors to various jobs based on job requirements matching competency.
- Effective utilization of the Surveyors.
- Maintaining competency matrix of the Surveyors.
- Monitoring of Surveyors, Contracts, etc. as per BV Procedures.
- Identifying training needs and organizing training for the Surveyors.
- Planning of resources required and assist the Head of Industry in over all resource planning (including Surveyors, IT Support, etc.)
- Timely invoicing and collection of money receivables.
- Complaint Management: monitoring quality of BV Services, reporting any client’s dissatisfaction / complaint and assisting in mitigating the same.
- Assist Head of Industry for growth of industrial business
Criteria for Performance Evaluation (KPIs)
- Perform & deliver to client as per contract and client expectations.
- Build the team, mainly external consultants/sub-cons.
Professional Qualification
- An Engineering Graduate with project management skills, with minimum 10 years of relevant experience.
- Management degree will be an added advantage but not mandatory.
- Knowledge of QA/QC/QMS will be preferred
Experience Level
Mid LevelJob role
Job requirements
About company
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