Guest Relations Host

Guest Relations Host

Job Title

Guest Relations Host

Job Description Summary

The Guest Relations Host will be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that zone or building. This individual will also be responsible for ensuring daily space readiness, so employees can be productive without friction or challenges. The Community Host will function as the “eyes and ears” of the workplace - proactively identifying and solving issues before they pose a challenge to an employee.

Job Description

About the Role:

• Delivers a professional, welcoming front‑of‑house experience for employees, guests, and vendors through clear and courteous communication.
• Manages reception operations, including call handling, visitor greeting, badge issuance, guest registration, and security compliance.
• Coordinates meetings, events, travel support, and administrative tasks such as supplies, records, and conference room readiness.
• Acts as liaison with building management and vendors, logging service requests and coordinating corrective actions.
• Ensures consistent service quality by following SOPs, maintaining visibility and accessibility, and supporting events with flexible hours.

About You:

• Minimum of 2-3 years of related work experience in real estate services, travel/hospitality, retail, customer service or a college degree.

• Communication – Comfortable corresponding with executive level clients and interacting with individuals at all levels.

• EQ – Showcase exceptional emotional intelligence and empathy.

• Organized – Detail oriented, confident, self-starter with exceptional organizational skills.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

 

 

 

INCO: “Cushman & Wakefield”

Experience Level

Senior Level