Head of Commercial Excellence and Sales Force Effectiveness

Head - Commercial Excellence & SFE

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
As a Sales Operations Manager at Thermo Fisher Scientific, you will contribute to commercial excellence and operational efficiency across our organization. Lead a team to optimize sales processes, enhance productivity, and support revenue growth through data-driven insights and strategic initiatives. Partner with sales leadership, finance, and cross-functional teams to implement best practices, manage sales compensation programs, and ensure successful execution of commercial strategies. Your expertise will help enable our mission of making the world healthier, cleaner, and safer.

REQUIREMENTS:
• Masters Degree plus 8 years of experience in sales operations, commercial excellence, or related business functions
• Preferred Fields of Study: Business Administration, Finance, Marketing, or related field
• 3+ years of experience leading and developing teams
• Advanced proficiency in CRM systems (Salesforce.com) and business intelligence tools (Power BI, Excel)
• Strong analytical and financial acumen with experience in sales compensation, quota management, and incentive programs
• Excellent project management skills with ability to manage multiple initiatives simultaneously
• Demonstrated success implementing process improvements and operational excellence initiatives
• Strong communication and presentation skills for engaging with senior leadership
• Experience working effectively in a matrix organization
• Ability to analyze large datasets and translate findings into actionable business insights
• Strong business partnering skills and customer-centric mindset
• Travel up to 20% as needed
• Experience with territory alignment and sales planning processes
• Proficiency in developing dashboards, reports and analytics to drive business decisions

Experience Level

Executive Level